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Amrit,T and Balasubramaniam, R (2001) in the article stated that in a knowledge management technology ( KMT ) has become one of the most important intangible assets of companies, particularly for knowledge-based companies. The implication or dilemma is how the Web-centric approaches can support the organization requirements.
The author suggested with a framework illustration of knowledge management. In order to have a suitable infrastructure for creating tacit and explicit process and artifactual knowledge he stated that a few mechanisms such as sharing, distributing and locating the knowledge is essentially important to address.
The author was of the opinion that knowledge management system integrate should existing in various method. For instances, creating a platform where the people and information system can be integrated easily. This supported by the knowledge held at one location must be transparently accessible from other location regardless of protocols and formats.
The author described the components of the knowledge management network where assists in establish, maintain and support the networks by defining what is the enterprise knowledge network. He stated that, there are three categories, which must be integrated in the content level and architectural. According to the author, tools are the primarily devices that facilitate the execution of one or more tasks. For instances, to convey information easier, faster, and effectively the multimedia information acts as a mechanism to stimulate management system to capture information which is especially helpful.
The component can classified as:
Information mapping
Information and knowledge exchange
Knowledge flow
Intelligent agent and network mining
The author pointed out that there is unrestricted possibilities to access across a variety of mobile and stationary platforms. This is because information is generated daily and needs to be integrated with existing data to the repository is as efficient as possible.
The author also commented that the Extensible Markup Language ( XML ) was designed to improve the efficiency of control over the information presented on the Web and having standardized for exchanging information that is structured for further processing.
The author identified that the challenges and opportunities in knowledge networking where can technically facilitates the knowledge networking’s potential. Tacit and explicit knowledge have been widely spread and there were a few attempts to specify the organization level architectures for conversion and reconversion of the knowledge. Interdisciplinary collaboration can help in yield technical advances by allowing technology-focused researchers to address the related issues.
7 comments:
What tools can handle codifiable content?
Tools that can handle codifiable content is project management systems, data warehouses
Hi everyone, while surfing the net, i saw an article related on how china government provide the web for the farmers to use and communicate.
Daoliang Li* and Zetian Fu (2002)This article talks about how china utilize web in their aquaculture system. Aquaculture production in china is almost the largest in the world; total production of a year is 42.79 million ton and occupies 62% of total world output.
The emerging of aquaculture activities in china, causing increase of farmers, however, how we transfer or share our knowledge to those farmers in remote rural area? In order to tackle this problem, government had created two technologies, harvest plan and Chinese national funded high science and technology research project. Through this project, they crate a web based integrated information system to solve this problem.
This system had been divided to 3 category, domain knowledge, decision making system and computer technique. Domain knowledge contain information about science in agricultural. Decision support system contains ES, DSS and IS where it included database, knowledge expression, acquisition and inference engine. The last part of computer technique contains all those computer software and hardware.
This web system, it contains:
1. Data warehouse – show all the information about aquaculture, such as marketing, technique, news, journal, policies and linking.
2. Simulation of facility and fish culture management and decision support
3. simulation of fish disease diagnosis;
4. tele-diagnosis system for fish disease;
5. graphical user interface and data management capabilities. These analytical tools are combined into an interactive, decision support system, expert system, tele-diagnosis system for the simulation, analysis, diagnosis and evaluation of alternative design and management strategies.
Besides that, it is also a effective system to collect feedback, problem and suggestion from all the farmers. With the DSS, IS and ES that integrate to the web, farmers could use the system to identify what is the problem they are facing and how to solve it. The tele – diagnosis system, enable the farmer to engage in Face to face communication with other farmer or expert from government to solve their problem.
Daoliang Li* and Zetian Fu (2002), Knowledge Warehouse: A Web-Based Integrated Information System for Fresh Water Aquaculture.
From your opinion how can an organization handle and support tacit knowledge?
Anyone know when is the knowledge networking on the web started?
Knowledge Web (KW) is a 4 year Network of Excellence project funded by the European Commission 6th Framework Programme. Knowledge Web began on January 1st, 2004. Supporting the transition process of Ontology technology from Academia to Industry is the main and major goal of Knowledge Web.
Tacit knowledge can only be captured when it is found. Therefore the key to successfully leveraging tacit knowledge within an organization is to accurately find the right people to solve that particular situation. Expertise management becomes a central tenet of tacit knowledge.
Organizations that can identify and link experts who can share their tacit knowledge benefit by providing higher quality solutions that are delivered faster and at a lower overall cost. It's applicable in markets that are challenged with business-critical situations, including customer support, IT help desk, strategic account management, team selling, professional services, and R&D.
So just how is tacit knowledge captured? Channeling informal discussions into a collaborative workspace--behind the scenes--is a great way to begin. It replaces ad-hoc interactions like shouting over the cube and blasting email threads with a single, well-organized place where people can work together as teams that may extend to customers and partners. Here they can share information about a current issue, problem, or topic. Workspaces nowadays have become much more integrated into communication channels typically used throughout the day, such as email and instant messaging, so ease of adoption concerns have been dramatically reduced.
Organizations can, by automatically capturing these interactions, expand the scope of reusable knowledge to include data like the following:
what content is helpful
what processes have worked best for which type of issues
what experts were involved
what pitfalls to avoid
This tacit knowledge is automatically captured and immediately usable. So, the next time there is a similar critical business situation, knowledge workers can tap into time-saving, relevant information to increase the quality of resolution while reducing resolution time. When done properly, capturing and sharing knowledge becomes an effortless by-product of the normal issue resolution dialogue.
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